PRIVACY AND COOKIE STATEMENT
At 247fIX we attach great importance to the privacy of the users of the website. In order to guarantee your privacy as best as possible, we use a number of core values
- Inform – We want to inform you as best as possible about how and why we process personal data. We do this via this privacy statement.
- Limiting collection – We take great care to limit our collection of personal data to only what is truly necessary for the proper functioning of the website and the services you use.
- Your data remains with us – We do not pass on your personal data to other parties, unless this is necessary to provide the service used or when we are legally obliged to do so.
- Security – We take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf.
- We respect your legal rights – Based on the law, you have various rights. In this privacy statement we inform you about them
In this privacy statement you can read how we put these core values into practice and respect and protect your right to privacy.
WHAT DO WE USE YOUR PERSONAL DATA FOR?
Depending on the services we offer via the website, the personal data you leave via our website may be used for the purposes set out below.
- Managing your account and profile – If you choose to create an account, we will ask you for some information to realize this. This includes your email address, self-chosen password, name and address details, gender and date of birth. This information enables you to use certain services on our website. By creating an account, you do not have to fill in the information again each time.
- make an appointment – If you register with us via our website or make an appointment, the information you provide in the relevant form or appointment service will only be used to manage your registration and make an appointment.
- Contact form – If you have any questions, you can always contact us by filling out the contact form. You will be asked to fill in your name and contact details, along with a description of your question. This information will only be used to process your question and to improve our services.
- Newsletter – If you give us permission to send a newsletter, we will use your email address and name to send you the newsletter. You can always withdraw previously given permission, for example by clicking on the unsubscribe link included at the bottom of each commercial mailing.
- Improving our services – We may use your data to improve our services. However, we will only do this if you have provided the data for that purpose, or have given us permission to do so. For example, this may include your feedback that you have sent to us via a complaint form or the permission you have given for the use of cookies.
We will not process your personal data for purposes other than those mentioned above, unless you have given prior consent or we are permitted or required to do so by law.
WHAT DO WE USE YOUR PERSONAL DATA FOR?
We process your personal data solely on the basis of a legal basis. For the purposes mentioned above, we process your personal data on the basis of the following grounds:
- Performance of the agreement: for the purposes aimed at offering our services, for example for making an appointment;
- (Explicit) consent: for the purposes aimed at granting access to and using the functionalities of our website, placing cookies, sending our newsletter.
- Legitimate interest: in certain cases we have a legitimate interest in processing your personal data. This is the case, for example, when we use cookies to improve our services and which have no or limited impact on your personal privacy;
WHAT PERSONAL DATA DO WE NEED?
By using the website and the services available on it, you leave certain data with us. We only store and use the personal data that is provided directly by you or of which it is clear when provided that it is provided to us for processing. Depending on the service you use, we may collect the following data via the website:
- Your contact details (email address, telephone number);
- Your name, address and place of residence;
- Click and visit behavior;
- Device data / (pseudonymized) IP address.
DISCLOSURE TO THIRD PARTIES
Your data will explicitly not be provided to third parties, other than third parties directly involved in the execution of the agreement between you and us, or unless any legal provision obliges us to do so. The parties we may need for the execution of the services requested by you are:
- Hosting parties and our software suppliers;
- Payment service providers and delivery services
SECURITY
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us.
RETENTION PERIOD
Your personal data will never be stored for longer than is necessary for the purposes described in this privacy statement or on the website, except in cases where any legal obligation opposes the deletion of the personal data.
THIRD PARTY WEBSITES
This privacy statement does not apply to third party websites that are connected to this website by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We therefore recommend that you read the privacy statement of these websites before using these websites.
COOKIES
We use cookies on this website. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. When you first visited our website, we already informed you about these cookies and asked for permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.
USE OF PERMANENT COOKIES
We use cookies on this website. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. When you first visited our website, we already informed you about these cookies and asked for permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.
USE OF ANALYTICAL COOKIES
We keep statistics on our website, but this is always done completely anonymously or pseudonymously. We can use the applications below to keep statistics.
GOOGLE ANALYTICS
In cases where we have activated the Google Analytics tool, cookies are placed via our website by the American company Google, as part of the Analytics service. We use this service to track and receive reports on how visitors use the website. This tool is set up in a privacy-friendly way. For example, we have not allowed Google to use the obtained Analytics information for other Google services, we have pseudonymized the IP addresses and have concluded a processing agreement with Google.
The information collected by Google is transferred to and stored on servers in the United States. Google states that it adheres to the Privacy Shield principles and is affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.
CHANGES TO THIS PRIVACY AND COOKIE STATEMENT
We reserve the right to make changes to this statement. It is recommended that you consult this statement regularly so that you are aware of these changes.
ACCESS, MODIFICATION AND DELETION OF YOUR DATA
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Cv-ketelservice and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to the contact details below. We will respond to your request as soon as possible. Make sure that you clearly indicate who you are, so that we can be sure that we do not adjust or delete data from the wrong person.
PERSONAL DATA AUTHORITY
247fIX would also like to point out that you have the option to file a complaint with the supervisory authority in the country where you are located. In the Netherlands, the supervisory authority is called the Dutch Data Protection Authority.
QUESTIONS AND FEEDBACK
We regularly review our compliance with this privacy policy. If you have any questions about this privacy policy, you can contact us using the contact details below.